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2025-07-07
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El acceso al empleo para las personas con discapacidad en Canarias continúa enfrentando barreras físicas, sensoriales, cognitivas y digitales. A pesar de los avances en inclusión laboral, los servicios de orientación no siempre disponen de recursos accesibles ni de personal con formación específica, lo que dificulta el acceso en igualdad de condiciones.
Este Trabajo Fin de Máster presenta una propuesta de intervención para mejorar la accesibilidad en la orientación laboral dentro de los servicios públicos de empleo en Canarias. A partir de un cuestionario aplicado a profesionales del Servicio Canario de Empleo, se identificaron barreras y necesidades formativas, dando lugar a un programa de formación estructurado en sesiones sobre comunicación accesible, adaptación de recursos digitales, diseño de itinerarios personalizados y estrategias de intervención según el tipo de discapacidad. Además, se contempla la participación de entidades especializadas mediante charlas que aportan conocimientos prácticos y refuerzan la capacitación del personal orientador.
Se espera que esta intervención contribuya a reducir la brecha de acceso, fomentar la autonomía de las personas con discapacidad y mejorar la calidad del servicio ofrecido por el Servicio Canario de Empleo (SCE).
Access to employment for people with disabilities in the Canary Islands continues to face physical, sensory, cognitive and digital barriers. Despite advances in labor inclusion, guidance services do not always have accessible resources or personnel with specific training, which makes access on equal terms difficult. This Master's Thesis presents an intervention proposal to improve accessibility in career guidance within public employment services in the Canary Islands. Based on a questionnaire applied to professionals from the Canary Islands Employment Service, barriers and training needs were identified, giving rise to a training program structured in sessions on accessible communication, adaptation of digital resources, design of personalized itineraries and intervention strategies according to the type of disability. In addition, the participation of specialized entities is contemplated through talks that provide practical knowledge and reinforce the training of guidance staff. It is expected that this intervention will contribute to reducing the access gap, promoting the autonomy of people with disabilities and improving the quality of the service offered by the Canary Islands Employment Service (SCE).
Access to employment for people with disabilities in the Canary Islands continues to face physical, sensory, cognitive and digital barriers. Despite advances in labor inclusion, guidance services do not always have accessible resources or personnel with specific training, which makes access on equal terms difficult. This Master's Thesis presents an intervention proposal to improve accessibility in career guidance within public employment services in the Canary Islands. Based on a questionnaire applied to professionals from the Canary Islands Employment Service, barriers and training needs were identified, giving rise to a training program structured in sessions on accessible communication, adaptation of digital resources, design of personalized itineraries and intervention strategies according to the type of disability. In addition, the participation of specialized entities is contemplated through talks that provide practical knowledge and reinforce the training of guidance staff. It is expected that this intervention will contribute to reducing the access gap, promoting the autonomy of people with disabilities and improving the quality of the service offered by the Canary Islands Employment Service (SCE).
Descripción
Categorías UNESCO
Palabras clave
orientación laboral inclusiva, discapacidad, servicios públicos de empleo, barreras para la inclusión, accesibilidad universal, capacitación en orientación inclusiva, autonomía, inclusive career guidance, disability, public employment services, barriers to inclusion, universal accessibility, training in inclusive guidance, autonomy
Citación
Marrero Mendoza, Mirian. Trabajo Fin de Máster: "Diseño de un programa inclusivo de orientación profesional dirigido a la formación de profesionales en las oficinas de empleo de Canarias". Universidad Nacional de Educación a Distancia (UNED), 2025
Centro
Facultad de Educación