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2025
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info:eu-repo/semantics/openAccess
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Universidad Nacional a Distancia (España). Escuela Internacional de Doctorado. Programa de doctorado en economía y empresa
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Resumen
En el mundo actual, el clima organizacional es un factor clave para el éxito de una organización, principalmente en las instituciones de educación superior para garantizar la eficiencia operativa y excelencia académica. La problemática radicó en la falta de medición del clima organizacional y satisfacción laboral en la UPSE en época de postpandemia COVID-19. El objetivo del estudio consistió en analizar la relación significativa entre el clima organizacional y la satisfacción laboral. La metodología de investigación utilizada tuvo un enfoque cuantitativo, alcance descriptivo y correlacional, con métodos deductivo y analítico, empleando un diseño no experimental transversal; la muestra probabilística fue de 222 colaboradores que laboran en la UPSE; se aplicaron dos cuestionarios para medir el clima organizacional y la satisfacción laboral validados con un coeficiente de Alfa de Cronbach obteniendo 0,97; para el procesamiento de datos se empleó IBM SPSS Statistics y Microsoft Excel. Los principales resultados demuestran un clima organizacional favorable con un 64%, detectando áreas de mejora en los factores de reconocimiento y recompensa, innovación y conformidad por el trabajo y equidad; en cuanto a la satisfacción laboral se tuvo una percepción favorable del 62%, identificando posibilidades de mejora en los factores como oportunidades y recompensas. Se concluye que existe una correlación positiva alta de Spearman de 0,753 entre las variables, es decir, que el clima organizacional influye en la satisfacción laboral.
Finalmente, se recomienda implementar el plan estratégico del clima organizacional en la UPSE con la finalidad de mejorar la satisfacción laboral y excelencia académica.
In today's world, the organizational climate is a key factor for the success of an organization, especially in higher education institutions to ensure operational efficiency and academic excellence. The problem lay in the lack of measurement of the organizational climate and job satisfaction at the UPSE in the post-COVID-19 pandemic era. The objective of the study was to analyze the significant relationship between organizational climate and job satisfaction. The research methodology used had a quantitative approach, descriptive and correlational scope, with deductive and analytical methods, employing a cross-sectional non-experimental design; the probabilistic sample was 222 collaborators who work at the UPSE; two questionnaires were applied to measure organizational climate and job satisfaction, validated with a Cronbach's alpha coefficient, obtaining 0.97; IBM SPSS Statistics and Microsoft Excel were used for data processing. The main results demonstrate a favorable organizational climate with 64%, detecting areas of improvement in the factors of recognition and reward, innovation and conformity for work and equity; Regarding job satisfaction, there was a favorable perception of 62%, identifying possibilities for improvement in factors such as opportunities and rewards. It is concluded that there is a high positive Spearman correlation of 0.753 between the variables, that is, that the organizational climate influences job satisfaction. Finally, it is recommended to implement the strategic plan of the organizational climate at UPSE in order to improve job satisfaction and academic excellence.
In today's world, the organizational climate is a key factor for the success of an organization, especially in higher education institutions to ensure operational efficiency and academic excellence. The problem lay in the lack of measurement of the organizational climate and job satisfaction at the UPSE in the post-COVID-19 pandemic era. The objective of the study was to analyze the significant relationship between organizational climate and job satisfaction. The research methodology used had a quantitative approach, descriptive and correlational scope, with deductive and analytical methods, employing a cross-sectional non-experimental design; the probabilistic sample was 222 collaborators who work at the UPSE; two questionnaires were applied to measure organizational climate and job satisfaction, validated with a Cronbach's alpha coefficient, obtaining 0.97; IBM SPSS Statistics and Microsoft Excel were used for data processing. The main results demonstrate a favorable organizational climate with 64%, detecting areas of improvement in the factors of recognition and reward, innovation and conformity for work and equity; Regarding job satisfaction, there was a favorable perception of 62%, identifying possibilities for improvement in factors such as opportunities and rewards. It is concluded that there is a high positive Spearman correlation of 0.753 between the variables, that is, that the organizational climate influences job satisfaction. Finally, it is recommended to implement the strategic plan of the organizational climate at UPSE in order to improve job satisfaction and academic excellence.
Descripción
Categorías UNESCO
Palabras clave
Clima Organizacional, Satisfacción Laboral, Postpandemia, Educación Superior, Plan Estratégico, Organizational Climate, Job Satisfaction, Post-pandemic, Higher Education, Strategic Plan
Citación
Bohórquez Armijos, Emanuel (2025). Clima organizacional y satisfacción laboral durante tiempos de postpandemia en la educación superior: Caso universidad estatal península de Santa Elena. [Tesis doctoral, Universidad Nacional a Distancia (España)]
Centro
Escuela Internacional de Doctorado
Departamento
Grupo de investigación
Grupo de innovación
Programa de doctorado
Programa de doctorado en Economía y Empresa